Your privacy is our priority. Learn what information Betfare collects, why it collects it, and how it keeps it safe — all explained in plain English.
The Core Pillars of Our Privacy Policy
Betfare takes the privacy of its users seriously. This Privacy Policy explains what personal information Betfare collects, why it is collected, how it is used and protected, and what rights you have.
This policy applies to Betfare's website, mobile app, and all other digital services. It remains in effect whenever you use any of our services. We follow a data minimisation approach — collecting only what is strictly necessary to provide our services.
Betfare never sells your data, never shares it with advertisers, and never uses it for marketing without your consent. This is our commitment — not just words on paper.
Betfare collects several types of information — some you provide directly, and some is collected automatically. Full details are in the table below:
| Data Type | Example | Source of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number (for KYC verification) | Provided directly by you at the time of registration |
| Communication-related | Mobile number, email address | Provided directly by you at the time of registration |
| Financial Transactions | Deposit and withdrawal amounts, dates, mobile banking number | Automatically upon transaction completion |
| Gaming activity | Betting history, game session duration, win/loss records | Automatically while using the platform |
| Device & Network | IP address, device type, operating system, browser | Automatically While Using Our Services |
| Communication History | Support chat messages, email correspondence | When you contact support |
We never collect your bKash, Nagad, or Rocket PIN. When you enter your PIN during a payment, it goes directly to the respective mobile banking provider's servers — Betfare cannot see or store it.
Betfare collects information only for specific, legitimate purposes. Your data will never be used beyond those purposes.
Betfare uses industry-leading technology to protect your data. This isn't just a claim — these protections are active on every transaction and login.
No matter how strong Betfare's security is, always use a strong password and never share it with anyone. Avoid logging in on public Wi-Fi. Keep 2FA enabled on your account — it's the single most effective way to protect yourself.
Betfare's website and app use cookies — small text files stored in your browser that help the platform remember your preferences.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security tokens, and saving language preferences | When the session ends |
| Functional cookies | Remembering your preferred odds format, theme settings, and notification preferences | 1 year |
| Analytics cookies | Tracking which pages are used most and measuring load times — helps improve the platform | 6 months |
| Security cookies | CSRF attack prevention and detection of unusual login activity | When the session ends |
You can disable optional cookies through your browser settings. However, disabling essential cookies may cause login or transaction features to malfunction. Betfare does not use third-party advertising cookies.
Having an account with Betfare means you have full rights over your own information. Betfare respects and helps you exercise the following rights:
To exercise these rights, contact us directly at support@betfare.clickto send us an email. Depending on the nature of your request, we will respond within 48 hours to 7 business days.
Betfare's services are intended exclusively for users aged 18 and above. Betfare does not knowingly collect data from anyone under the age of 18.
If a minor accidentally creates an account and this comes to our attention — or upon a parent or guardian's request — that account and all associated data will be deleted immediately. Parents or guardians can reach us at support@betfare.click.
Betfare may update this Privacy Policy from time to time. If changes are required due to legal or business reasons, we will notify users in advance via email or in-app notification.
Continuing to use Betfare after any changes are made will be taken as your acceptance of the updated policy. It's a good habit to read through any notification you receive about significant changes.
For any questions, complaints, or requests regarding this Privacy Policy, please contact us directly support@betfare.click. Our privacy team typically responds within 48 hours.
Rights Betfare grants you — submit a request directly to Support
Awareness of user data privacy among online platforms in Bangladesh is still relatively low. Many sites sell user data to advertisers or share it with marketing platforms — often without users ever realizing it. Betfare takes a different stance: your data belongs to you alone.
With mobile banking so widely used in Bangladesh, protecting payment information is critical. When you make a deposit on Betfare, your bKash or Nagad PIN goes directly to the respective mobile banking server — Betfare never sees this sensitive data. This is an intentional architectural decision made for your security.
Many platforms collect more data than they need, operating on a 'might come in handy later' basis. Betfare takes a different approach. We collect only what is strictly necessary to operate the service. Less data means less risk — and in the event of a breach or hack, the potential damage is kept to a minimum.
While your account is active, all necessary data is retained. After account closure, any data beyond what is legally required is permanently deleted from our systems within 90 days. Financial transaction records may be retained for up to 5 years in accordance with international AML (Anti-Money Laundering) regulations — this is a legal obligation, not our preference.
In the event of a cyberattack or data breach, Betfare will notify affected users within 72 hours and report the incident to the relevant licensing authority. Clear guidance will be provided to users on what steps to take. While Betfare maintains the highest level of security, no digital platform can guarantee zero risk — but minimising harm and responding swiftly is our commitment.
For any questions or concerns about this Privacy Policy, contact us directly at support@betfare.click. Our Terms & Conditions The page has more details on payments and account management. To learn about responsible betting, Responsible Gaming View the page.
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